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  • Steven S

    CAMBRIDGE, MD | 2014 Cadillac SRX
    Confirmed Service Review
    February 21, 2023
    I've had the car 2 weeks, and it's been back twice. Check engine light came on I took it to service department. I told them I've only had the car for a week but after diagnosed the problem the service guys was telling me what all is wrong with the car trying to sell me 2 new tires a transmission flush apparently not knowing I just bought the car and that should have been taken care of before it was sold to me, but you got the money who's cares after that what a joke.

    Response from Hertrich Chevy Buick GMC of Easton

    February 23, 2023
    Steven, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 690-3048 to discuss your concerns, as your satisfaction is of utmost importance to us.
  • Dana K

    EASTON, MD | 2020 Chevrolet Traverse
    Confirmed Service Review
    January 31, 2023
    Joe was very professional and helpful. Very positive experience.

    Response from Hertrich Chevy Buick GMC of Easton

    February 2, 2023
    Dana, thank you for your kind review; we are happy to pass along your comments to joe here at Hertrich Chevrolet GMC Buick! We sincerely value your business and look forward to your next visit!
  • Cornelius M

    EASTON, MD | 2021 GMC Acadia
    Confirmed Service Review
    January 30, 2023
    Good service reps Clean area and waiting room

    Response from Hertrich Chevy Buick GMC of Easton

    February 1, 2023
    Cornelius, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Brian C

    SAINT MICHAELS, MD | 2012 Cadillac CTS Sedan
    Confirmed Service Review
    January 20, 2023
    Bought car from Hertrick Salisbury always get it serviced in Easton since i live there.staff is excellent prices fair all good

    Response from Hertrich Chevy Buick GMC of Easton

    January 21, 2023
    Brian, we are so happy to read such a great review about Hertrich Chevrolet GMC Buick! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Susan H

    CAMBRIDGE, MD | 2020 GMC 1500 Sierra
    Confirmed Service Review
    December 14, 2022
    Fast, friendly, efficient service

    Response from Hertrich Chevy Buick GMC of Easton

    December 16, 2022
    It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
  • Justin G

    SEAFORD, DE | 2021 Chevrolet Blazer
    Confirmed Service Review
    November 16, 2022
    All went well

    Response from Hertrich Chevy Buick GMC of Easton

    November 18, 2022
    Thank you for taking the time to let us know how we did. We hope you have a great day!
  • Amanda M

    TRAPPE, MD | 2023 Chevrolet Traverse
    Confirmed Sales Review
    November 1, 2022
    Tom Nash and Kendall were exceptional to deal with as usual.

    Response from Hertrich Chevy Buick GMC of Easton

    November 3, 2022
    Thank you for choosing Hertrich Chevrolet GMC Buick as your first choice for all your automotive needs! We hope to see you soon!
  • Vincent B

    VIENNA, MD | 2017 Chevrolet 2500HD Silverado
    Confirmed Service Review
    October 7, 2022
    Matthew was very professional throughout the process.

    Response from Hertrich Chevy Buick GMC of Easton

    October 10, 2022
    Vincent, we're happy you found our staff Matthew to be so supportive during your experience here at Hertrich Chevrolet GMC Buick. Please don't hesitate to reach out if there's anything additional we can do for you.
  • John H

    FEDERALSBURG, MD | 2020 Chevrolet 1500 Silverado
    Confirmed Service Review
    September 19, 2022
    People are great, a pleasure to deal with.

    Response from Hertrich Chevy Buick GMC of Easton

    September 22, 2022
    Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
  • Jon I

    CAMBRIDGE, MD | 2017 Chevrolet 1500 Silverado
    Confirmed Service Review
    September 14, 2022
    Friendly, efficient service.

    Response from Hertrich Chevy Buick GMC of Easton

    September 16, 2022
    Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!